Terms and conditions of use
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this website must be 18 years or older. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. Entering the Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by these terms, please do not enter the Site.
MIMIC Electronic Cigarettes will not sell any tobacco/nicotine related products to anyone under the age of 18, nor will it sell tobacco products themselves. By using the Site, you agree that you are at least 18 years of age.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of MIMIC Electronic Cigarettes. The collective work includes works that are licensed to MIMIC Electronic Cigarettes. Copyright 2012, MIMIC Electronic Cigarettes ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with MIMIC Electronic Cigarettes or purchasing MIMIC Electronic Cigarettes products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with MIMIC Electronic Cigarettes or to purchase MIMIC Electronic Cigarettes products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by MIMIC Electronic Cigarettes. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of MIMIC Electronic Cigarettes used in the site are trademarks or registered trademarks of MIMIC Electronic Cigarettes
Multiple accounts created by the same user are prohibited. MIMIC Electronic Cigarettes reserves the right to remove, disable or ban any additional accounts created by the same user and to cancel/refund any orders made through an additional account. MIMIC Electronic Cigarettes understands that multiple people in the same household may order our products, so to address this, please note the following guidelines:
- Any user account with the same mailing address as a preexisting account must not be of the same name or credit card number.
- As a general rule, the ONLY similarity of two accounts should be the street address. The customer name and payment card should be different.
Warranty Disclaimer (Returns, Repairs and Exchange Policy) Effective June 01, 2012
Please read and understand our warranty and return policy before placing an order.
THERE WILL BE NO REFUNDS ISSUED ONCE AN ORDER HAS SHIPPED
NO WARRANTY ON CARTOMIZERS
EXCHANGE PARTS WILL NOT BE SENT UNTIL THE ORIGINAL PART IS RETURNED TO US AND EVALUATED. SHIPPING IS AT THE CUSTOMERS EXPENSE FOR PARTS RETURNED TO MIMIC Electronic Cigarettes.
THE DEFAULT WARRANTY PERIOD FOR ALL PRODUCTS IS 15 DAYS UNLESS OTHERWISE SPECIFIED IN THE PRODUCT DESCRIPTION **.
PLEASE TEST ALL PRODUCTS UPON RECEIPT. THE WARRANTY PERIOD EXPIRES WHETHER YOU TEST IT OR NOT.
Products that are functional, not sold by MIMIC Electronic Cigarettes, determined to be out of warranty or damaged by misuse will be sent back without exchange.
**Eligibilty for refunds, repairs or exchanges are limited to products determined to have manufacturing defects or premature failure. Products that are damaged through misuse, negligence, abuse or modified or repaired by anyone other than MIMIC Electronic Cigarettes are not eligible for exchange.
To return a product, use the RMA process located on the details of the order in question.
Shipping fees are non-refundable.
Requests to correct fulfillment mistakes that are made by MIMIC Electronic Cigarettes resulting in your receipt of incorrect or missing items in your order will be accepted for 15 days after the receipt of your order.
Requests for missing or incorrect items will not be accepted after 15 days from the date you have received your order which can be based off shipment tracking information.
Please inspect your order immediately upon receipt and if you feel there is an error please submit a request through our Contact Us page and provide an Invoice number. Instructions will be provided once a request is submitted.
Cartridges and Cartomizer Refund/Return Policy
Cartomizers and cartridges have no warranty and all purchases are final on these products.
For other Support, Warranty, Exchange or Return questions
Please use our Contact Us page for questions, support or other issues that we may be able to help you with.
All orders are shipped via USPS unless otherwise prearranged with MIMIC Electronic Cigarettes. Regardless, you accept risk of loss and title for all merchandise ordered from this website once the item is delivered to the shipping carrier. You will receive a tracking number from the USPS proving MIMIC Electronic Cigarettes delivery to the carrier and it is your responsibility to address losses or damage with the carrier if loss or damage occurs. Once delivered to the carrier, any delayed shipping is to be addressed with the shipping carrier.
Shipping Time - Most orders placed Sunday through Thursday will usually ship within 24-48 hours, provided the product ordered is in stock and delivery service is available. Orders placed on Fridays will not ship until the following Monday (possibly Tuesday, depending on demand). Consider any shipping or transit time offered to you by MIMIC Electronic Cigarettes or other parties only as an estimate. All orders are packed and shipped in the order they are received.
Limitation of Liability
MIMIC Electronic Cigarettes shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if MIMIC Electronic Cigarettes has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a MIMIC Electronic Cigarettes product is mistakenly listed at an incorrect price, MIMIC Electronic Cigarettes reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. MIMIC Electronic Cigarettes reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, MIMIC Electronic Cigarettes will issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by MIMIC Electronic Cigarettes without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
MIMIC Electronic Cigarettes collects Florida sales tax on Florida customers in the USA. You are responsible for all sales use taxes, VAT, duties and customs handling fees. MIMIC Electronic Cigarettes does not have a storefront and operates 100% via the internet.
MIMIC Electronic Cigarettes may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to MIMIC Electronic Cigarettes.
Your use of this site shall be governed in all respects by the laws of the State of Florida, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of MIMIC Electronic Cigarettes products) shall be in the state or federal courts located in Florida, USA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of MIMIC Electronic Cigarettes products) must be commenced within one (1) year after the claim or cause of action arises. MIMIC Electronic Cigarettes' failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. MIMIC Electronic Cigarettes may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a MIMIC Electronic Cigarettes or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
MIMIC Electronic Cigarettes does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, MIMIC Electronic Cigarettes is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, MIMIC Electronic Cigarettes reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to MIMIC Electronic Cigarettes in its sole discretion.
You agree to indemnify, defend, and hold harmless MIMIC Electronic Cigarettes, its officers, directors, employees, agents and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account. You further agree to accept all responsibility for any harm that you, your family members or others around you may suffer through the use of the products you received from MIMIC Electronic Cigarettes. You waive all claims for liability against MIMIC Electronic Cigarettes or anyone associated with MIMIC Electronic Cigarettes including compensation for injury or death
In an attempt to provide increased value to our visitors, MIMIC Electronic Cigarettes may link to sites operated by third parties. However, even if the third party is affiliated with MIMIC Electronic Cigarettes, MIMIC Electronic Cigarettes has no control over these linked sites, all of which have separate privacy and data collection practices, independent of MIMIC Electronic Cigarettes. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, MIMIC Electronic Cigarettes seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
October 16th, 2013